If you`re looking to cancel your Telkom contract after 24 months, there are a few steps you`ll need to take. While it might seem like a daunting process, with a little bit of preparation and communication, you should be able to end your contract without too much hassle.
Here are the steps you should follow when cancelling your Telkom contract after 24 months:
1. Check your contract terms
First things first, take a look at your contract to determine the terms of cancellation. You`ll want to check the notice period required (usually one month) and any cancellation fees that may apply. Make sure you`re aware of any penalties or charges that may be incurred.
2. Give notice
Once you have a good idea of the terms of your contract, it`s time to give notice to Telkom. You can do this by calling their customer service line or visiting a Telkom store. Make sure you have your account number and other relevant information at hand. Be sure to inform them of the date you wish to end your contract.
3. Pay any outstanding fees
Before Telkom will allow you to cancel your contract, you`ll need to make sure any outstanding fees are paid. This may include any cancellation fees as well as any outstanding amounts owed on your bill.
4. Return any equipment
If you have any Telkom equipment, such as a modem or router, you`ll need to return it to Telkom. You can do this by visiting a Telkom store or arranging for a courier to collect the equipment.
5. Confirm cancellation
After giving notice, paying outstanding fees and returning any equipment, it`s important to confirm that your contract has been cancelled. You can do this by checking your account online or by calling Telkom`s customer service line.
While cancelling your Telkom contract after 24 months can be a bit of a hassle, following these steps should help make the process go smoothly. Just be sure to check your contract terms, give notice, pay any fees, return equipment, and confirm cancellation to ensure you`re no longer tied to your Telkom contract.